This set contains 3 Huge and 1 Large miniature.
• Harshnag the Grim
• Yakfolk Warrior
This set contains 3 Huge and 1 Large miniature.
• Harshnag the Grim
• Yakfolk Warrior
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SHIPPING METHODS WITHIN THE USA
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INTERNATIONAL SHIPPING (NON-USA ORDERS)
We use an international ecommerce partner to process and ship all international orders called ePost Global (EPG). When you place an order through the International Checkout button on shop.wizkids.com, you are placing your order with EPG. EPG will review all orders to determine eligibility, inventory, and any restrictions. International customers will work with the EPG customer service for all inquiries into their order. Placing an order does not guarantee your order will be placed and EPG may cancel international orders for any reason.
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Due to our licensing partnerships and shipper limitations, certain items cannot be shipped to certain countries. International customers may experience restrictions when continuing to International Checkout or orders may be canceled if the item is not available for that destination.
Current products that cannot be shipped outside of the United States:
D&D Icons of the Realms: The Tower
D&D Nolzur's Marvelous Miniatures - The Falling Star Ship
D&D Icons of the Realms: The Falling Star Sailing Ship
Dungeons & Dragons: Wand of Orcus Life-Sized Artifact
D&D Replicas of the Realms: Red Dragon Trophy Plaque
D&D Replicas of the Realms: Mind Flayer Trophy Plaque
D&D Replicas of the Realms: Black Dragon Trophy Plaque
D&D Replicas of the Realms: Beholder Trophy Plaque
D&D Replicas of the Realms: Owlbear Trophy Plaque
D&D Replicas of the Realms: Drizzt Do'Urden Life-Sized Figure
D&D Replicas of the Realms: Demilich Life-Sized Figure
D&D Replicas of the Realms: Blue Dragon Trophy Plaque
D&D Replicas of the Realms: Quasit Life-Sized Figure
Dungeons & Dragons: Honor Among Thieves - Themberchaud 13" Plush
D&D Replicas of the Realms: Pseudodragon Life-Sized Figure
D&D Replicas of the Realms: Mimic Chest Life-Sized Figure
D&D Replicas of the Realms: Baby Owlbear Life-Sized Figure
D&D Replicas of the Realms: White Dragon Trophy Plaque
D&D Replicas of the Realms: Red Dragon Wyrmling Foam Figure
ESTIMATED INTERNATIONAL DELIVERY TIMEFRAMES
Delivery speed is never guaranteed, and timeframes can vary depending on when products leave the EPG facility, and on local delivery conditions. Most international orders deliver between 7-30 days.
Orders do not ship until they have been fully processed which can take 3-7 business days. Please take order processing time into consideration before placing your order. Orders may be shipped through multiple packages and multiple locations, and arrive at different times.
We currently do not offer shipping outside of the USA for some larger items.
INTERNATIONAL SHIPPING RATES
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Q: What happens if the item I ordered receives a special offer or giveaway after I place my pre-order?
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Q: What if I change my mind? Will I be able to cancel my order?
A: Yes. You will be able to cancel your order any time before it ships. If your order has already shipped, you can still return it, but it must be unopened, and you may be charged for the return shipping.
Q: When will I receive my pre-ordered items?
A: WizKids strives to ensure that pre-ordered items are delivered within a timely manner on, or around, their actual release dates.
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We hope you’re always 100% happy with your order, but can help in case something doesn’t go as planned.
Many of our products are collectible and have certain conditions under which they must be returned in order to keep their value. We have developed what we believe is a fair return policy, as stated below. Please note that by purchasing goods from dndmini.com, you have agreed to the following terms.
DEFECTIVE TOY RETURN POLICY
All sales are final at dndmini.com.
Many items we sell are collectible, made in limited runs and are often hand-painted or hand-assembled. Slight imperfections are typical with this kind of product and, in fact, often enhance the value. However, if your merchandise purchased on dndmini.com has a significant defect right out of the box (e.g., the product is broken in half, has missing parts or missing accessories, etc.), please reach out to us immediately with photos, your name, your order number and what is damaged. We will evaluate the photos and make a decision. If the damage qualifies for an exchange, we'll be happy to exchange it for a non-damaged item if one is available. If a replacement is not available, we will offer an alternate item or store credit at our discretion. ALL OTHER TOY & PRODUCT SALES AT DNDMINI.COM ARE FINAL.
Please note that WizKids WILL NOT be able to replace a specific blind box figure with the same figure as blind boxes are even blind to us. If the defective figure you received from dndmini.com was blind boxed, attempts will be made to replace the same figure, but we may elect at our sole discretion to replace with same rarity an alternative fig. You agree to this policy by placing an order dndmini.com.
HOW TO MAKE AN APPROVED RETURN / EXCHANGE
For defective products purchased at dndmini.com, please contact Customer Service at email@example.com within FOURTEEN (14) days from the date of receipt and provide the order number, reason for return and a return e-mail address. A WizKids Customer Support Representative will evaluate your return request and contact you with a RETURN AUTHORIZATION NUMBER (RAN) if your return is accepted (see Defective Toy Return policies above).
Follow the return instructions provided by our Customer Support Staff, use suitable packing materials (please send it back in a shipping box for safety!), and make sure to write your RAN on the outside of your box. Our Returns Department will refuse orders that are returned without an RAN. Once the return is received, you will be contacted via email. It's that simple.
Please note the following:
PROMOS: We are unable to honor sale and/or promotional pricing or promo codes once an order has been completed. In addition, we cannot honor sale / promotional pricing once a sale or promotion has ended. We do not allow stacked discounts.
WizKids does not guarantee product packaging. While we do realize that the product packaging can be important for some collectors, the product packaging's purpose is to keep the art piece intact during the transfer from our warehouse to your home.
WizKids will only accept defective returns for items that are received in their original packaging. Accessories, plastic packaging, and anything else that came with the item must be included as well. If your return does not meet these conditions, you'll be charged a 15% or $15 re-stocking fee, whichever is greater, or have your defective merchandise returned to you. Items damaged due to customer abuse or negligence will not be accepted.
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